Food service
Your food service deserves the utmost care. Workforce issues define your menu development and limit your position in the market. Our striking power allows you to focus on customer relationships, sales and quality control on site. You now have the strength to dream of an exciting and invigorating menu. The strength of your new concepts is felt in the perception of your customers. Suddenly, you have more negotiating power.
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Food service
Here are some services we offer and customize based on your needs.
Menu
- Culinary strategy and identity
- Brand and menu consistency
- Full menu development
- Recipe standardization
- Operation costing and price fixing
- Recipe book with photos
- Professional photo shoot
- Creation of a distinctive wine list
- Standardization tool for the chef
- Culinary concept development
- Standardization tool for the chef
Operations
- Production cost calculation tool
- Labour cost tracking tool
- Kitchen operations optimization
- Quality issues audit
- Implementation of new working techniques for operating
- cost reduction
- Staff training guide
- Best practices guide
- Executive selection and hiring process
- Selection tests for executives
- Organizational structure for event performance
Financial optimization
- Analysis of menu items based on profitability
- Analysis of the financial statements and recovery plan
- Cost structure analysis
- Cash crunch solutions
- Cost-control system development
- Raw material cost and procurement process analysis
- Labour cost tracking tool
- Supplier and negotiations management
- Profit margin optimization
Business development
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Corporate and charitable customer development
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Recruitment of executives for business development
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Sales growth strategy
Case study
Food service
The problem :
You’ve been operating several food services through 3-year service agreements for a few years. Your latest customer surveys show clients find your offering slightly boring, and you can’t disagree with them. How do you bring some life back into an outdated food supply?
Your staff is less and less engaged in your business. Refreshing a menu is a complex process that goes beyond food preparation. Aligning the development of your menu items with the needs of your customers requires experience and a global vision of the market. Based on the results of a client survey, we hold 2 workshops with your executives and invite 2 renowned chefs to spark conversations. Vegan menu options, raw food, visually appealing stations: you can have a modern offer, and we work to transform it from top to bottom. We create a new DNA for your offering through a powerful Web strategy and the visual presentation your customers have been waiting for.
You’ve just lost a site to a multinational.
You feel less effective in your sales pitch to your customers.
Your competitors offer options made with fresh local produce in line with new trends.
Your customers are getting younger while your organization is getting older.
The actions :
- Development of an invigorating offering
- Brand consistency improvement
- Creation of a first menu with your current team
- Process standardization with your chef
- Coordination of a tasting event with your customers
- Professional photo shoot
The result :
We’re able to modernize your outdated offering. You agree to drop certain safe bets in favour of innovative concepts that your customers look forward to. The first menu tested on one of your sites has charmed customers. Customers from other sites want to taste the latest additions. This leads one of your customers to renew their contract before the end of its term. You’re surprised to see your competitor’s R&D leader come and inspect your new fresh juice and health food stations—a sign that your offer hits the mark. Your website has suddenly become attractive, and your customers are telling you about it.
