Hotellerie
We reposition your restaurant operation and analyze your F&B performance to make your operations profitable and boost your sales.
Recruitment challenges are everywhere. Rising direct costs are affecting your financial performance. Your concept seems outdated when compared to nearby restaurants. We help your team update the offer to your target customers!
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Hôtellerie Services
Here are some services we offer and customize based on your needs.
Restaurant operations
- Operational audit in a restaurant
- Inventory management optimization
- Cost calculation tool
- Recruitment optimization
- Staff training guide
- Best practices guide
- Labour cost tracking tool
- Kitchen operations optimization
- Quality issues audit
- Implementation of new working techniques for operating cost reduction
Menu
- Sophistication analysis
- Culinary strategy and identity
- Brand and menu consistency
- Full menu development
- Recipe standardization
- Operation costing and price fixing
- Recipe book with photos
- Professional photo shoot
- Creation of distinctive wine and cocktail menu
- Standardization tool for the chef
Financial optimization
- Analysis of the financial statements and recovery plan
- Cost structure analysis
- Cash crunch solutions
- Cost-control system development
- Optimisation for selling process
- Raw material cost and procurement process analysis
- Labour cost tracking tool
- Supplier and negotiations management
- Profit margin optimization
- Executive coaching
Executive coaching
- Audit of current executives
- Human resources challenges solutions
- Executive selection and hiring process
- Selection tests
- Advice and tools for optimised profitability
- Strategy and organisational transformation
- Strategic alignment and growth plan
- Audit of current executives
Case study
Existing restaurant
The problem :
You operate a recently renovated urban hotel with 120 rooms in the city centre. You have a lounge bar which is open from 4 p.m. to 10 p.m., but despite its modern design, it is only operating at 20% of its potential. Your clientele seems to prefer going out to other establishments in the neighbourhood. Your food and beverage offering is simple and lacks identity. Your current front-of-house staff are not engaged in the customer experience, which is reflected in the quality of the service and web comments.
After a brainstorming session with your kitchen team, we will develop a menu featuring twelve chic, trendy, and quick-to-prepare appetizers and dinner options for before the show. An atmosphere-focused workshop with your service staff will provide ideas for optimizing the dining experience, so they feel involved and motivated. After visiting your premises and inspecting the dining room and kitchen, we help you to update your promotional materials, emphasizing the product and atmosphere.
We create for your lounge a culinary identity for you that set you apart by emphasizing bar food and seafood. After updating your cocktail menu, we organize a photo shoot and create a promotional video featuring your star bartender. The video goes viral on social media.
Your competitors are stealing customers from you.
Your customer traffic potential is suboptimal
Communication is lacking and there are no effective displays or promotions encouraging customers to visit the bar
Your offering lacks identity; the food and cocktails lack a distinctive concept
Staff are not involved, and as a result, the service suffers
The actions :
Market and competitor analysis
Restaurant audit
Activation of on-site communication
Tool to simplify cost calculation
Creation of a culinary identity
Implementation of a participatory team culture
Improvement of visibility, marketing investment
The result :
The bar becomes an attractive venue, and your regular customers reserve the lounge area for networking events. Your chef is motivated and develops a themed menu for the winter season. As a result, traffic increases by 41%, as does your profit margin. Your general manager partners with a popular local micro-distillery. The trade press notices your lounge bar, and you plan to organize weekly events with DJs. Your is back on the market
